Your counselling sessions are confidential within the service and this confidentiality will apply to any records in accordance with the Data Protection Act 2018 and the General Data Protection Regulation (EU/2016/679) and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
Any records taken of your counselling session with be retained for a period of no more than 7 years (before being confidentially shredded) The records during that time of storage will be kept in a secure locked filing cabinet if paper based. Computer records will be in an encrypted and password stored folder.
All counsellors are required to be in supervision and I will take relevant issues from the counselling relationship into supervision. In supervision, I will take care to preserve clients’ anonymity.
In exceptional circumstances confidentiality may be broken. The circumstances could include:
Below is information to explain to you what I will do with your personal information that I gather from when your therapy starts to when it has ended.
How I use your information
When you contact me, I will use an initial contact form to gather information about yourself and essential medical information that will help me ascertain the sort of help that you need and whether there is a medical reason why I should not work with you.
The initial contact form will form the basis for the future of your sessions and as the session continue, I may add to them to ensure that your counselling progresses smoothly and details are not missed. As stated above all notes will be locked securely away.
Text messages and emails are not stored unless they have information pertaining to your therapy. If this is the case it is transferred into a secure folder then deleted from my phone or email server.
After the counselling has ended I will keep all records for a period of no more than 7 years then destroyed.
I do not as a rule associate with third parties. If it is clear during the therapeutic relationship that I will need to engage with the services of additional organisations I will approach this with you and gain your agreement.
To request for any personal information I hold about you please email email@example.com
If you have any questions about how I am handling your personal data please contact me on the above email address and I will endeavour to reassure you. If you have a complaint about the way I have handled your personal information you can contact the IOC which is the statutory body that oversees data protection law in the UK. For more information please go to ico.org.uk/make-a-complaint
My Ethics Statement
My first duty is to protect the health, well-being and privacy of all those who use my services and as such I promise that: